Contact
We're here to help! Whether you have a question about your order, need help with personalization, or just want to share some feedback, our team is ready to assist you.
Get In Touch
- Email: admin@novuella.com (we aim to respond to all inquiries within 24 hours)
- Business hours: Monday–Saturday, 9AM–5PM
- Address: W153N11391 Potomac Cir, Germantown, WI 53022, United States
For a faster reply, please include your order number in the subject line of your email.
Need to fix a name or change your order? Please contact us within 24 hours of ordering — see our Cancellation & Modification policy. To check where your package is, visit our Track Order page.
You can also send us a message using the form below.